Event details

Academic Skills	Digital Literacy	Personal Development	Responsibility	Sustainability	Work Environment

Overview/ Objectives:

Conflicts are part of everyday (working) life – but how do we deal with them constructively? In this compact workshop, you will receive an introduction to conflict management. You will learn about the typical potential for conflict, as well as the first effective strategies for recognizing tensions at an early stage, reacting confidently and finding solutions.

Contents:

• Theory of conflicts/conflict management
• Reflection on own conflict potential and approaches
• Common causes of conflicts (e.g. differences in values)
• Dealing with conflict potential
• (Conversation) strategies for dealing constructively with conflicts
• Stages of conflict according to Glasl

Methods:

• Self-reflection
• Group work and discussion
• Brainstorming and exchange in plenary
• Practical exercises
• Theoretical input

Workload for ECTS:

1 ECTS: Attendance and active participation in the workshop + (reflection) video

 

Lecturer:

Kristin Wunder: B.A./M.A. studies in speech science/rhetoric/pedagogy/psychology, DGT dance therapist, HP psychotherapist, INMEDIO mediator, trainer for rhetoric, presentation, communication, bodywork, voice, conflict management, conversation management