Event details

Overview/Objectives:
In this seminar, you will learn how to act with style in professional (and private) situations. Afterwards, you’ll know the most important etiquette rules and be able to apply them.

 

Contents:

• Basics and history of “good manners” (e.g. Freiherr von Knigge)
• Greeting (role, gender, handshake, rituals…)
• Form of address (form of address, title…)
• Business lunch and dinner
• “Avoiding “greasepaint
• small talk
• Professionalism on the job
• Attention, respect, appreciation, politeness
• Business attire
• Behavior as a guest or host:in
• Flirting, dating, asking to dance
• Dealing with modern means of communication (cell phone, mail…)

 

Methods:

• Role plays
• Discussion
• individual and group work
• theoretical input

 

Prerequisite for participation:
none

  

Workload for ECTS:

1 ECTS: active participation + reflection report

 

Lecturer:

Birgit Opielka holds a degree in social sciences (Humboldt University Berlin), is a personnel and organizational developer, ProfilPASS consultant, mediator and systemic/ NLP coach. Since 2005 she has been working as a freelance trainer, lecturer and coach for various educational institutions, companies, organizations and institutions. For the Landeszentrale für Politische Bildung she has been working as an e-learning tutor since 2012. Her main areas of expertise are: Intercultural competence, gender mainstreaming, communication and conflict management, leadership and team development. The topic of (digital) ethics and sustainability has occupied her since she worked as a research assistant at the Institute for Social Ecology in Bonn in 1997 (now Siegburg).