Event details

Conflicts are always lurking everywhere – good conflict management skills and conflict resistance are prerequisites for good solutions and continued successful teamwork.
The aim is to develop the ability to recognize conflicts at an early stage, to resolve confrontations constructively and to bring about sustainable results for all those involved. You will gain an insight into conflict resolution methods such as non-violent communication and the conflict stages according to Friedrich Glasl. Through reflection exercises, individual and group work, you will explore how to deal with conflicts in relation to your personal attitudes, stances and values. This will give you the opportunity to reflect on your behavior in difficult situations and at the same time support you in the process of finding creative solutions. After all, behaving professionally in a conflict is a fine art that needs to be learned.
As an entrepreneur coach of many years’ standing, I bring a wealth of experience and practical examples to the workshop. In addition, a business mediator will provide an insight into his work.

Workload for ECTS:

1 ECTS: active participation in the workshop and preparation of a written reflection report (approx. 5 pages)